How We Work
AI systems that produce evidence, not just outputs. For teams where "the AI said so" isn't an acceptable answer.
If you've been asked to "implement AI" without a clear answer for how you'll audit it, explain it to regulators, or defend it when something goes wrong—you're in the right place.
Most AI implementations fail in one of two ways: black boxes that work until they don't (and when they fail, no one can explain why), or systems that sit unused because teams don't trust outputs they can't verify.
The Core Insight
The procedures are the audit trail.
When an agent calls a tool, it's quantizing fuzzy natural language into a discrete, auditable operation. Every tool call is evidence that the system:
Understood intent correctly
It parsed what you wanted
Routed to the right procedure
It matched intent to a known, tested process
Produced auditable output
The result came from documented steps with logged evidence
Teams don't scale on clever prompting. They scale on standardized procedures with governance.
For accessibility and compliance work, this isn't optional. The procedures ARE the audit trail.
The Core Four Framework
Context, Model, Prompt, and Tools—the four elements of every agentic system. Tools are where trust lives.
Read the framework →The Operating Method
Intent → Translation → Orchestration → Execution → Evidence → Learning. Six phases that close the loop.
See the full methodology →Glass Box, Not Black Box
We build systems where reasoning is visible, not just outputs.
Visible procedures
See which procedure was called and why
Surfaced errors
Error states are visible, not hidden
Human oversight
Human judgment built into the loop
Audit trails
Documentation that survives compliance review
Black box AI might work for low-stakes applications. For accessibility, legal compliance, or anywhere you need to explain decisions to auditors, regulators, or skeptical stakeholders—you need glass box.
What You Get
Evidence that survives audit
Logs, traces, and documentation you can show to regulators.
Systems that explain themselves
Language you can use when legal asks "how does this work?"
Procedures you own
Portable, modifiable, improvable. No vendor lock-in.
A path to independence
Built for you to own and extend. The goal is to not need us.
Ready to see this in action?
Explore our services or see the methodology applied in real projects.